Extensive Online Documentation in Shared Hosting
All Linux shared packages that we’re offering come with a detailed knowledge base where you can find all you should know about your web hosting account. Whether you need to set up a brand new MySQL database, to forward a domain name by means of an .htaccess config file or to create an e-mail address on your personal computer or mobile device, you can simply read our help articles and all the information that you require will be there. When you go to a certain section of your Hepsia Control Panel, you’ll see articles that are dedicated to the functions that you can access through it. In case you wish to see the entire article archive and get familiar with all the features that Hepsia offers, or simply to read generic information about the hosting service, you can explore the whole knowledge base, which can be accessed via the Help menu in your Control Panel. We have made every effort to encompass any issue that you could possibly bump into, but if you don’t find the info that you want, you can always touch base with us, as our client care team is working 24-7.
Extensive Online Documentation in Semi-dedicated Hosting
Our Linux semi-dedicated packages feature exhaustive technical documentation where you will find info on all the features that our in-house developed Hepsia hosting Control Panel comes with, together with solutions to various questions and difficulties that you might come across. All configuration manuals feature elaborate descriptions, which is the reason why you will not have to worry about omitting something if you’re aiming to export a database, for instance. The troubleshooting articles include a variety of different likely reasons for particular issues and the solution for each and every one of them, so if you are not able to send email messages although you have the right SMTP server settings, for example, you can quickly discover what the reason for this may be and rectify the problem with several mouse clicks in your email client. As the Hepsia Control Panel has quite a few features, you’ll be able to find related articles in each single section. If you’d like to examine all help articles, click on the Help link, which is located in the top right-hand side of the page.