A 99.9% Server Uptime
We’ve set up our shared hosting system using stable hardware components and heavily modified software. Our administrators have installed a tweaked version of Security–Enhanced Linux on our web hosting servers in order to guarantee utmost security and reliability. We’ve added a number of DDoS prevention units together with highly efficient firewalls to make sure our network is impenetrable and safe.
All Linux shared packages plans come with a 99.9% server uptime guarantee. And irrespective of which datacenter you opt for, our uptime guarantee stays the same.
A 99.9% Network Uptime
If you would like to deliver a top–quality web hosting service, you can scarcely trust the default network configuration in a datacenter. We’ve built our own custom network so as to ensure an ultra–fast connection speed with the rest of the world.
And because of this, no matter which datacenters you pick: our datacenter in the US, our datacenter in the UK, in our datacenter in FI, in our datacenter in East Europe or our datacenter in AU, you will take advantage of a guaranteed 99.9% network uptime. And this guarantee is available with all hosting packages offered in each datacenter.
A 30–Day Money–Back Guarantee
We offer a 30–day money–back guarantee with all our cloud hosting packages. If you’re not content with our web hosting services, or if you find them inadequate, or if you decide that you require a Linux VPS web hosting packages instead of a cloud hosting package – you will get a full refund, no questions asked.
All domain name registrations are non–refundable, but you will continue to maintain complete control of your domain names even if you terminate your hosting account with us.
24/7 Technical Support
In the event that you have a web hosting firm, your technical support engineers are of paramount importance. That’s why we’ve diligently hand–picked a highly skillful team of technicians, each with lots of years of training behind his back. With their help, our company offers 24x7 support with all our hosting plans.
And not just that, we offer a 1–hour response time guarantee. All tech support tickets are replied to in under sixty minutes and our average support ticket response time is just twenty minutes!