Service client
Context Help
If you lose your way inside our hosting Control Panel, the very first step you should take is to click the Help button, which is visible on each page. A pop-up menu will appear. It comprises exhaustive information about all the operations that you can carry out on the given page. Each context menu appears on the very same page so that you can swiftly return to your work.
Tutoriels vidéos
We have an extensive library of tutorial video clips clarifying how to use our hosting Control Panel. They're meant for those of you who would like to see how things are getting done rather than only reading articles. In this way, anyone can quickly become familiar with our Control Panel by simply watching our step-by-step tutorial video clips.
F.A.Q.
If you can't find the answer you need, take a glimpse at our extensive FAQ database, which comprises questions asked by real clients and offers real solutions. We regulary "revamp" our Frequently Asked Questions database with new Q&A's in order to encompass all the new additions and innovations related to our hosting platform.
Ticketing System
If you still can't find the solution you need in the Frequently Asked Questions database either, you can get in touch with our great team of support engineers available 24/7 and eager to help you with any question. Each support ticket you send will be answered within 60 minutes (the average support ticket response time being approximately 20 minutes), so you won't have to wait a long time to get your question answered.